Shipping policy
SHIPPING POLICY
Here at Slay Empire, we want to make sure you feel like royalty and receive nothing but the BEST!
*We only ship out on business days ! We also highly recommend ordering hair in correspondence to your hair appointments /shipping information below.*
Processing time for your order can take up 10 business days. Purchasing during a sale or holiday, processing time can take up to 14-21 business days.
-Standard Shipping will take 3-7 business days.
-Sales/Holidays will take 7-10 business days.
SLAY EMPIRE IS NOT RESPONSIBLE FOR LOST PACKAGES DURING SHIPPING
-NO REFUNDS
-NO RETURNS/ EXCHANGES
Exchanges will only be granted if you received your order and you are missing or contain the wrong item. Please contact us immediately via email at slaybynett.23@gmail.com
Email must contain the following:
Customer first and last name, order number with description of the problem.
Xoxo,
Slay Empire